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Medical Scribe Trouble Shooting
Medical Scribe Trouble Shooting
Lindy Drope avatar
Written by Lindy Drope
Updated over 2 months ago

What To Do If:

Lindy Is Not Returning A Note

1. Ensure you are NOT using an onboarding task

  • Select the transcript you originally sent.

  • Copy it.

  • Click NEW VISIT in the top right (second side panel).

  • Paste the transcript.

  • Resend the transcript to Lindy.

If this does not deliver a note, please check the Large Language Model being used for the template.

2. Check the Default Model

  • Click the Settings in your Flow Editor

  • Scroll to the "Default Model" setting.

  • Change this language model to GPT-4 Turbo for the most reliable outputs.

Lindy is Not Adhering to Template Context Instructions

  • Ensure your instructions are clear, avoid repetition, and eliminate all contradicting instructional statements.

  • Try removing pre-existing EXAMPLES and add your own to show Lindy exactly how you want the note.

  • Try adding examples with each section, for example:

Plan:

- If the patient needs an SSRI, insert a bullet point form instructional care note for the patient. Example:

[The patient needs an SSRI, so you deliver this in the plan:

Plan:

• Medication: [SSRI name]
• Dosage: [Dosage], once daily
• Timing: Morning/evening as directed
• Food: With/without as instructed
• Missed Dose: Take ASAP or skip if close to next dose
• Common Side Effects: Nausea, dizziness, drowsiness, dry mouth
• Serious Side Effects: Mood changes, suicidal thoughts—contact doctor immediately
• Effect Onset: 4-6 weeks
• Avoid: Alcohol
• Caution: Driving/machinery until you know effects]

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